Case Studies

Medium Charity Case Study: British Ballet Organization

Charity Business has been working with the BBO and has achieved a cost saving of 40% in their finance function. Charity Business keeps a close eye on their cash flow situation which was a serious problem before outsourcing. Prior to working with Charity Business, the charity employed a full time Finance Director. They now have a Virtual Finance Director who visits the charity for half a day each week and the processing is carried out in Swindon.

BBO has found that outsourcing has increased its access to information. Instead of wading through files staff can just pick up the phone, and access information quickly as it is now efficiently stored. The auditors have also had their job made easier as all the information they require is contained and organised.

BBO has now outsourced its trading arm to Charity Business, and its customer service provision has improved vastly. Charity Business has introduced credit card payments, we are able to have a quick product turnaround and have a dedicated phone number for BBO Dance Supplies Ltd.